Last updated: October 13, 2026
This Privacy Policy describes how RMAINCAI LLC ("we", "us", "our") handles information collected through the WhatsApp and Web Chat messaging program ("the Program") offered by businesses using our rmAgentBooking platform. Each participating business ("the Business") uses this Program to communicate with its own customers regarding appointments, scheduling, and related inquiries.
When you message a Business through this Program, we collect the phone number or contact details you use and the content of your messages in order to respond to you, schedule or manage appointments, and maintain a record of the conversation on behalf of the Business you contacted.
Your information is used solely to operate the Program on behalf of the Business you are messaging — including responding to your inquiries, scheduling appointments, and, only if you have separately opted in, sending you promotional or re-engagement messages from that Business.
No mobile information obtained through this Program — including phone numbers and opt-in status — will ever be shared or sold to third parties or lead generators for their own marketing or promotional purposes at any time. Information is only shared with the specific Business you are messaging and with the service providers we use to operate the Program, solely to provide it: Meta (which operates WhatsApp), Stripe (which processes payments, when the Business takes them), the AI providers that generate the receptionist’s replies (Anthropic and OpenAI), and our hosting and database providers. We do not share your information with them for their own marketing purposes.
Some Businesses ask for a deposit or the full price when you book an appointment, in the chat or on their online booking page. These payments are processed by Stripe, Inc. on the Business’s own Stripe account: you enter your card details on Stripe’s secure payment page, and neither RMAINCAI nor the Business receives or stores your full card number. Stripe handles your payment information under its own Privacy Policy. We keep a record of each payment linked to your appointment (amount, status, date, and any refund or dispute) so the Business can see what was paid and refund it when its cancellation policy applies.
Message frequency varies depending on your interactions with the Business — for example, appointment confirmations, reminders, and replies to your questions. Message and data rates may apply.
Promotional or re-engagement messages are only sent if you have separately opted in. To stop them, reply STOP in the WhatsApp chat with the Business at any time: you will receive a confirmation, and you will keep receiving messages about your appointments (such as confirmations and reminders). To receive promotional messages again, send SUBSCRIBE and confirm. To stop receiving any messages from a Business, contact the Business directly or email support@rmaincai.com, and we will stop them promptly. For help, ask in the chat or contact the Business directly.
You can request deletion of any data we hold about you — your phone number, message history, and appointment records — at any time by emailing support@rmaincai.com with the phone number you messaged the Business from and the name of the Business. We will confirm and complete the deletion within 30 days, except where we're required to retain records for legal or accounting purposes.
This policy also covers our website, rmaincai.com. To count visits we use Plausible Analytics, which does not use cookies and does not store personal information such as your IP address: it records only anonymous, aggregate data, such as the pages visited, the site that sent you, and your country and type of device. The diagnostic on our website (“Is rmAgentBooking right for your business?”) does not ask for your name, email or phone number; its answers are counted the same anonymous way, so we can improve it. If you write to us through the contact form, we receive what you type and use it only to reply to you.
For questions about this Privacy Policy, contact RMAINCAI LLC at support@rmaincai.com.
Chat with Ava — live demo
Ava is the AI receptionist of Demo Studio, a sample business. Ask about services and prices, or book a time — this is the real rmAgentBooking.
Your name and number are used only for this demo: nothing is sent to your WhatsApp, and the conversation is deleted after 7 days. Replies can take around 30 seconds.